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Thursday, March 1 • 1:30pm - 2:30pm
Five Gestures of TRUST: Building a Customer Centric Business FULL

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In today’s marketplace, customer experience can make or break a business. Since 2015, Better Business Bureau has been conducting market research to identify what it means to be a contemporary better business and how companies can use the values of honesty, integrity and ethics to build trusting relationships with customers and prospects. This session will identify the 5 gestures of trust and how entrepreneurs can apply these principles to build a business based on TRUST.

avatar for Shelley Polansky

Shelley Polansky

VP/Marketing & Outreach, Better Business Bureau Serving Northern Colorado and Wyoming
Shelley Polansky, VP/Marketing, Communications and Outreach, joined the Better Business Bureau serving Northern Colorado and Wyoming in 2008. She leads a team who works to promote BBB’s brand via marketing, communication and social media initiatives. She also oversees the strategic... Read More →

Thursday March 1, 2018 1:30pm - 2:30pm MST
Downtown Artery